The Branch Manager Looked At The Rain On My Shoes And Told Me The Director Doesn't Meet With People Like Me. He Never Asked For My Name

Elias Ward walked into the lobby of Meridian Private Bank in a worn green coat with a careful patch at the left cuff, and Grant Mercer decided in under two seconds that he had come in by mistake. The bank's own service manual said to identify a visitor before deciding where to send them. The youngest employee on the floor knew that. It took her eleven seconds at a keyboard to find out who he was, and she was never allowed to try.